Order Cancellations
All products sold by My Club Shop are made to order and produced specifically for each customer once an order has been placed.
Due to the nature of print-on-demand production, orders cannot usually be cancelled, amended, or modified once they have entered production.
If you need to cancel or change your order, please contact us as soon as possible at admin@myclubshop.pro.
Whilst we will do our best to accommodate requests, we cannot guarantee cancellations or changes once an order has been submitted to our production partners.
Cancellation Before Production
If your order has not yet entered production, we may be able to cancel the order and provide a full refund.
Cancellation requests are considered on a case-by-case basis and must be submitted promptly after placing your order.
Cancellation After Production Has Started
Once production has begun, orders cannot be cancelled or refunded simply because:
- You have changed your mind
- You ordered the wrong size
- You ordered the wrong colour or product option
- You no longer require the item
This is because each product is manufactured specifically for your order and cannot be resold.
Faulty, Damaged or Incorrect Items
If you receive an item that is faulty, damaged, or incorrect, please contact us within 28 days of delivery at admin@myclubshop.pro.
Where appropriate, we will arrange a replacement, refund, or other suitable remedy in accordance with our Refund & Returns Policy and your rights under UK consumer law.
Contact Us
For any cancellation requests or order enquiries, please contact:
Email: admin@myclubshop.pro